PLEASE NOTE: This is a temporary contractor assignment managed by Magnit.
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In this role, you'll work on projects that support this mission and help move Pinterest forward.
Are you passionate about bridging the gap between technical operations and data-driven insights? Pinterest's IT team is looking for an IT Systems Administrator II who thrives on using analytics, automation, and hands-on technical support to keep our global workforce running smoothly. Join a fairly new, innovative IT team positioned at the heart of Pinterest's tech organization acting as the critical bridge between Tier 1 Helpdesk support and advanced system engineering.
What you'll do:
- Provide hands-on Tier 2 IT Support, performing admin actions in core IT tools and technologies such as VS Code, Git, and command-line utilities to resolve complex technical issues.
- Interpret data and analyze results from multiple sources (Gravwell/Splunk, Snowflake, HIVE…etc) to design, build, and maintain dashboards and reporting solutions that drive informed decision-making.
- Maintain, monitor, and troubleshoot core systems ensuring secure daily operations for Pinterest employees globally.
- Proactively identify, investigate, and flag issues or system anomalies, raising awareness with the team when recurring issues or themes present themselves and driving timely resolution.
- Develop, document, and share best practices across the team by actively participating in team initiatives that promote operational excellence.
- Collaborate cross-functionally with all IT Departments to support system integrations and process improvements.
- Participate in on-call rotation for emergency escalations to ensure 24/7 system availability.
What we're looking for:
- 3+ years of experience in IT systems administration, technical support, or similar role
- Experience in creating, maintaining, and interpreting dashboards and metrics using tools like Splunk, Gravwell, Snowflake, Hive, Apache Superset, Tableau, Retool, or Atlassian Analytics
- Strong troubleshooting skills with ability to quickly identify issues, perform root cause analysis, and drive resolution in high-impact situations
- Familiarity with the backend of an IT system/tool such as: Okta, LDAP, Google Workspace, Slack, Jira, Workday or related enterprise platforms
- Excellent communication and documentation skills with emphasis on cross-team collaboration and knowledge sharing
- Ability to work in PT time zone
- Willingness to participate in on-call rotation for emergency escalations
- Bachelor’s degree in Information Technology, Computer Science, a related field or equivalent experience.
Nice to have:
- Experience with SQL queries and API integrations
- Advanced reporting and dashboard design skills for evolving business needs
- Experience analyzing data, dashboards, and trends to identify insights and evolving business needs.
- Demonstrated ability to quickly learn and master new technologies with minimal guidance
- Proven track record of ramping up on unfamiliar tools and delivering results
Benefits Offered: Medical, Dental, Vision, 401K
Magnit Global (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. California Notice. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Criminal history may have a direct, adverse, and negative relationship with the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to policies and codes of conduct. We may use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision-making in the hiring process. |
